This page provides links to all of Council’s online services including the recently released My Invercargill facility which is optimised for mobile phones and tablets. Use of these services is subject to Council’s Online Services Terms and Conditions. Visit this page for all the details.
Emergencies and urgent assistance
For 24/7 urgent assistance phone (03) 211 1777
Council staff monitor requests during business hours (8am to 5pm) Monday to Friday. For all urgent requests – day or night – phone 03 211 1777.
Use this link – www.myinvercargill.nz/ – to save the My Invercargill application to the home screen or desktop of your device.
The New Request drop-down section offers a range of services including building/plumbing, dog complaints, overgrown sections, parking/ abandoned cars, Parks and Reserves, property files ($10 fee applies), rates, roads/footpaths, streetlights, water/drainage, wheelie bins or “other” issues. Up to three photos can be added if appropriate – and you can store your personal details for future use.
Payment types currently available include rates, infringements, animals, register (this is for the re-registration of dogs) and debtors.
My Requests for Service. This is a record of requests you have submitted to Council through the My Invercargill application.
Council’s online payments facility enables customers to pay Council debt and/or fees online, including property rates, infringements (parking, animals, building, RMA), dog registration renewals, water bills, pound fees and other Council debt (debtors). Use of this service is subject to Council’s Online Services Terms and Conditions. Visit this page for all the details.
Dogs – NEW registrations
Need to register your new dog? Select this option to register `new’ dogs online.
Resource Management Applications
Prefer to lodge your Resource Management Application online? NOTE: You need to be a Registered User (see below) to use the online RMA service.
Are you a Registered User? Some services require you to be registered with Council. Select this option to Register.