Remote Access

Follow these Promapp guides:

Windows PC

1. Install FortiClient VPN on a Windows Computer
2. Connect To ICC Network Using FortiClient VPN on a Windows Computer

Apple Mac

1. Install ICC VPN on an Apple Mac Computer
2. Connect to ICC Network Using VPN – Apple Mac Computer

Remote Support

• Use this link to enable remote support on your computer when directed to by Information Services.

Zoom

• How to create a Zoom account
• How to host a Zoom meeting
• How to attend a Zoom meeting
• How to book a Zoom meeting using ICC Account

Webmail

• https://smtp.icc.govt.nz

If you are new to Webmail view the Promapp process map.

Phone

• Create New Status In Micolab
• Add Phone Number to Status In Micolab

Payroll

• Payroll FAQs

ICC Staff Virtual Background for Zoom

• Download the Zoom background
  (right click and save link to download the image to desktop)

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Still having issues?

Contact the Information Services team by logging a Scooter request.

Can’t access Scooter? Simply email Scooter@icc.govt.nz (from an ICC or non-ICC email account), or call 03 211 1600.